Phoenix Prime Security
Time To Expect More from Security
Southern California, USA
- Veteran Owned Business - PPO 121535
How do we redefine standards?
Licensed , Insured & Bonded:
Up to $1.5 million ($3,000,000.00) per occurrence.
Dual Training:
In-house and site-specific training for officers.
Technology & Transparency:
Utilizing the cutting-edge Belfry Software, we monitor our guards' attendance, patrol, and activities 24/7.
Client Service:
Our management is always within reach, with a manager accessible on our emergency line 24/7.
Periodically Site-Check:
Our supervisors will conduct weekly checks, on our deployed guards, day and night.
No Binding Contracts:
Service-based commitment.
100% client retention in 2022 and 2023
Our Process:
Phoenix Prime Security employees undergo extensive background checks and a rigorous training program that typically exceeds the requirements mandated by California state laws.
An experienced Security Advisor will engage with you to discuss your safety requirements and concerns. This dialogue might cover aspects like your property type, its locale, and any historical criminal activity. Our Advisor will pose further questions to help pinpoint the security solutions that align with your needs.
After your initial security discussion, we will present you with a comprehensive offer that includes a transparent and fair estimate. We pride ourselves on our competitive pricing and will endeavor to meet or surpass any lower quotes from our competitors. You can expect to receive this offer through email, or in a face-to-face meeting.
Our security management will arrange an on-site visit to fully understand and evaluate your security requirements, which includes an on-the-ground walk-through to establish your tailored security strategy.
We are committed to modifying the contract to ensure mutual satisfaction with the agreement, focusing on clear expectations, terms, and the extent of our services.
A bespoke security plan and specific post orders will be devised based on our agreement, client discussions, and insights from site evaluations. These post orders are comprised of comprehensive guidelines to instruct our security personnel regarding their responsibilities.
We handpick our security officers according to their expertise, background, and temperament to guarantee an optimal match for your protection. These officers are then meticulously briefed on the post orders for your location, along with any supplementary information essential for your site’s safeguarding. Our officers are not only certified by the state of California but are also extensively trained, dependable, well-groomed, and timely.
Our guards will be punctual, dressed suitably, and ready for duty. They will don attire that is easily recognizable as security, tailored to the setting, varying from professional to informal. Our security approach includes daily exchanges between our guards and the management team and obligatory weekly internal meetings to ensure continuous alignment with our clients’ requirements.
Our commitment extends beyond deploying a qualified officer; it is an ongoing dedication. We furnish daily activity logs, incident reports, and notification of any parking warnings. Clients have round-the-clock access to our management. We actively seek client feedback on our services and personnel and perform unscheduled site inspections.
Our enduring quality initiative encompasses bespoke security programs for each client, routine performance reviews, and client input. Our TQM efforts, such as security audits, continuous training programs, and drill practices for emergencies, guarantee our officers live up to the high service standards of Allied Nationwide Security. This extensive TQM system assures our clients of a secure environment.
For regular and long-term clients, billing is processed on a weekly, semi-monthly or monthly basis. For temporary services, we require a pre-authorization form for charges, which are processed after the service is concluded.
WHO WE ARE
Phoenix Prime Security provides pro-active security solutions with well-trained, experienced professionals and outstanding customer service. Our team members deliver comprehensive safety and protection for your staff, guests, vendors and property.
Our market expertise encompasses Corporate Hub, Business Center, High-Class Residency, Residential/HOA Community, Hotel, and Executive Protection. Utilizing these as our foundation we develop security programs scalable to every need.
Our compact structure allows us to prioritize personal connections and high-quality service. We provide our clientele with unique and personalized services. All our officers are part of the “PHOENIX FAMILY” and receive the attention they deserve.
OUR MISSION
We believe that each business and individual need tailored-made services.
We understand all our clients are unique. They have different concerns, past experiences, and apprehensions; we know that the best solution for one might not be the best for another.
Offering a universal solution might look good on paper, but we’ve been in the field long enough to understand that each client has specific challenges. Our mission is to redefine Security and make it more suited to each client.
Training & Continuing Education
Phoenix Prime Security is more than just a security provider. We are also a BSIS-certified training center. To bolster the skills of Phoenix’s armed officers in their current capacities, our affiliate company, TYR ONE, delivers regular training to all our agents. Discover more at TYR ONE.
WHAT WE DO
Residential/HOA Community
We offer specialized services tailored to diverse residential settings, ensuring the safety and peace of mind of every resident.
Condominium Complex: Our team is adept at addressing the unique challenges of protecting multi-unit structures, from access control to monitoring communal spaces.
HOA Community: Partnering closely with Homeowners Associations, we craft bespoke security solutions that respect community guidelines and priorities.
Gated Community: With specialized protocols for entrance and exit monitoring, we ensure that only authorized individuals access these exclusive communities.
Residential Estate: We understand the privacy and discretion required to secure expansive private estates, offering both technology and personnel-based solutions.
Housing Development: From construction phase to full occupancy, we guarantee the safety of every square foot within your development.
Residential Community: We offer specialized services tailored to diverse residential settings, ensuring the safety and peace of mind of every resident.
Corporate Hub / Business Center
Our security solutions for main offices prioritize employee safety, data protection, and access control.
Corporate Headquarters (HQ): Our security solutions for main offices prioritize employee safety, data protection, and access control.
Enterprise Facility: Catering to business hubs with diverse operations, our team seamlessly integrates with your facility management for optimal security.
Professional Campus: Expansive business terrains require layered security strategies, and we’re skilled at delivering exactly that.
Corporate Hub: At the epicenter of your business operations, we provide comprehensive protection plans, from surveillance to on-ground personnel.
Business Center: Whether you house one business or several, we ensure a secure environment that lets enterprises thrive without concerns.
High-Class Residency
Our security solutions mirror the opulence of luxury homes while adding layers of unparalleled protection.
Upscale Condominiums: With a focus on both individual unit and common space safety, we ensure a holistic security approach.
High-End Estates: For expansive properties that demand exceptional discretion, our team offers meticulous security plans that prioritize privacy without compromising on safety.
Luxury Residences: Our security solutions mirror the opulence of luxury homes while adding layers of unparalleled protection.
Hotel
Catering to the world’s elite, we understand the need for top-notch security that matches your hotel’s prestigious reputation.
Boutique Hotel: For intimate hotel settings, we provide discrete security that maintains the ambiance while ensuring guest safety.
Luxury Hotel or Four/Five-Star Hotel: Catering to the world’s elite, we understand the need for top-notch security that matches your hotel’s prestigious reputation.
Resort: Spanning large areas, often in picturesque locations, our security solutions for resorts blend in with the landscape while offering complete peace of mind.
Hotel Complex: For multi-building hotels or those with extensive amenities, we craft comprehensive plans that cover every inch of your property.
CCTV Monitoring Security
Providing enhanced safety through real-time surveillance, our CCTV Monitoring Security services leverage the power of technology and our highly-trained security professionals to maintain a watchful eye on your premises, ensuring timely detection and response to any unusual activities.
Commercial CCTV Monitoring: Ideal for businesses, retail outlets, and warehouses. Our team ensures your property remains free from unauthorized activities, safeguarding your assets and operations round the clock.
Residential CCTV Monitoring: Dedicated to private residences and housing communities. We provide homeowners and tenants with a sense of security, knowing that their premises are continuously being monitored.
Industrial CCTV Monitoring: Perfect for factories, industrial sites, and large-scale operations. Our monitoring ensures no unauthorized access and immediate detection of any safety breaches.
Public Space CCTV Monitoring: For parks, squares, and public recreational areas. Our surveillance ensures public spaces remain safe for everyone, deterring potential criminal activities.
Parking Lot CCTV Monitoring: Keeping an eye on parked vehicles and overseeing entry and exit points. This service helps in reducing vehicle-related thefts and ensuring orderly parking.
Facility CCTV Monitoring: Suitable for hospitals, schools, and other institutions. Continuous monitoring provides an additional layer of safety for both the staff and the general public.
Religious Institution Security
In these trying times, safeguarding places of worship has become a paramount concern. Our security services are tailored to ensure that congregations can practice their faith in a secure and protected environment, respecting the sanctity of the place while offering the highest standards of security.
Synagogue Security: Tailored for Jewish temples, ensuring the safety of the congregation, the clergy, and the sacred spaces. We understand the specific needs and traditions, providing discreet yet effective protection.
Mosque Security: Catering to the Muslim community, we ensure mosques remain a peaceful place for worship. Our trained guards are sensitive to Islamic customs and practices, offering vigilant security.
Church Security: For Christian congregations, we offer security that is mindful of church traditions, ensuring safe worship and fellowship for all members.
Temple Security: Catering to a variety of religious beliefs, including Hinduism, Buddhism, and others. Our services ensure these sacred spaces are kept safe from any disturbances.
Interfaith Centers Security: Dedicated to places that welcome multiple religious practices under one roof. We respect the diversity and ensure that every faith practiced feels secure.
Special Events Security
Special events, whether large or intimate, are occasions of celebration, networking, or gathering. Our security services ensure that these events run smoothly without any unwanted interruptions, providing organizers and attendees with the peace of mind they deserve. From crowd control to VIP protection, our team is trained to handle the dynamics of various events.
Concerts & Festivals: Handling large crowds and ensuring the safety of artists, attendees, and event staff. We provide both covert and overt security measures, depending on the nature of the event.
Corporate Events: Tailored for business gatherings, seminars, and conferences. Our security team ensures a professional environment where business can be conducted seamlessly.
Private Parties: Catering to birthdays, anniversaries, and other personal celebrations. We ensure that your private moments remain undisturbed.
Sports Events: From local matches to large-scale tournaments, we ensure the safety of players, officials, and fans, managing crowd dynamics efficiently.
Weddings & Receptions: Ensuring that your special day goes off without a hitch. Our team ensures the safety of guests, gifts, and manages crowd flow effectively.
Public Gatherings: For rallies, marches, and public speeches. Our team is trained to manage large crowds and ensure that public order is maintained.
Time To Expect More From Security
Highest Quality Security Guards In Southern California
Phoenix Prime Security specializes in customizing precise security solutions for all conceivable safety needs. We ensure the provision of licensed, seasoned security professionals exactly when and where you require them. Across California, wherever your private security needs arise, we are equipped to supply elite security experts from the local area. Collaborating with us means relying on our profound experience and proficiency.
- Quality:
Each of our security officers is officially registered within the state of California and undergoes rigorous vetting, which includes a detailed interview procedure, comprehensive background evaluations, and mandatory drug screening.
- Trained:
We are convinced that comprehensive training equips our officers for actual scenarios they will encounter on client assignments. While it’s crucial to recruit individuals of the highest caliber with innate aptitude for this line of work, it’s equally vital to hone these fundamental skills through rigorous and quality training programs.
- Presentable:
When on duty, officers will display their identification cards prominently. They are required to wear neatly pressed uniforms, polished black shoes, a belt with a simple buckle, and maintain a well-groomed appearance with neatly trimmed hair.
- Regulations:
Our security personnel adhere to both the directives of our clients and the protocols set by our company. They are required to thoroughly review the job manual and maintain daily logs and notes for any supplementary guidelines. Additionally, they are obliged to comply with the specific post orders issued by the clients.
- Punctual:
In accordance with our company’s policies, our guards are expected to arrive punctually, particularly at locations where a shift change occurs, to ensure they receive a comprehensive briefing on the site. Additionally, all our guards are integrated into our geofence tracking system to ensure accountability and real-time location monitoring.
- Equipped:
Unarmed officers are equipped with a flashlight, radio or walkie-talkie, pen, log book, and time clock. Armed officers carry a firearm in addition to a flashlight, radio or walkie-talkie, pen, log book, and time clock.